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Shipping & Cancellation Policy

Effective Date: 12 Sept 2023

1. Shipping Policy

At ProjectWhiteFlag, we strive to provide you with a seamless and efficient shipping experience for our printed t-shirts. Please read the following shipping policy to understand our shipping procedures:

1.1 Shipping Areas

We currently offer shipping services to locations across India.

1.2 Shipping Methods

We utilize reliable shipping carriers to ensure your orders are delivered securely and in a timely manner. The available shipping methods and estimated delivery times will be displayed during the checkout process. Shipping costs, if applicable, will also be clearly stated.

1.3 Order Processing Time

Your order will typically be processed and shipped within 2-4 business days from the date of purchase. Please note that orders placed on weekends or holidays may be processed on the next business day.

1.4 Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status and delivery of your order.

1.5 Shipping Charges

Shipping charges, if applicable, will be calculated based on the shipping method selected during the checkout process and the delivery address provided. Any applicable taxes or duties will also be clearly indicated.

1.6 Delays and Issues

While we make every effort to ensure your order reaches you promptly, there may be occasional delays due to unforeseen circumstances such as weather, carrier delays, or other issues. In such cases, we will work diligently to resolve any issues and keep you informed of any delays.

1.7 Incorrect Shipping Information

It is your responsibility to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or misdeliveries resulting from incorrect or incomplete information provided by you.

2. Cancellation Policy

We understand that circumstances may change, and you may need to cancel an order. Please review our cancellation policy below:

2.1 Order Cancellation

You have the right to cancel your order within 24 hours of placing it, provided that the order has not already been shipped. To request an order cancellation, please contact our customer support team at info@projectwhiteflag.com as soon as possible.

2.2 Refund for Canceled Orders

If your order is canceled within the allowable time frame and has not been shipped, you will receive a full refund to your original payment method within 2 business days.

2.3 Cancellation of Shipped Orders

Once an order has been shipped, it cannot be canceled. In such cases, please refer to our Return and Refund Policy (Section 2) for information on returning the item(s) once they have been received.

3. Contact Us

If you have any questions or concerns regarding our Shipping and Cancellation Policy, please contact our customer support team at info@projectwhiteflag.com.

4. Updates to the Policy

ProjectWhiteFlag reserves the right to update or modify this Shipping and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed of any updates.

By shopping on ProjectWhiteFlag, you acknowledge and agree to this Shipping and Cancellation Policy.

info@projectwhiteflag.com